Free eBooks – Careers in Operations Management

Creative Thinking for Managers

Explore five creative thinking techniques that can be used to help you and your team to think creatively within the context of the products and services that you offer. This includes: Doblin’s 10 Types of Innovation The Four-Step Innovation Process The Charette Procedure Crawford’s Slip Writing Method SCAMPER Technique Innovation is the driving force of […]

SWOT Analysis — Developing Your Strategy Skills

This free eBook describes the SWOT analysis, a technique that you can perform for products, services, and markets when deciding on the best strategy for achieving future growth. You can download the eBook here You will learn: How SWOT can be used to guide strategy at the highest level or be tied to a specific […]

Problem Solving for Managers

This eBook describes six key principles for problem solving that all successful managers should know. Problems are an inevitable consequence of business and the following techniques will help you to identify and resolve them in a structured way. You can download the eBook here The six key principals are: Root Cause Analysis CATWOE Five Whys Tool Cause and Effect […]

Top 7 Time Management Templates

The role of a manager has become more complex, so this template is essential for success. You can no longer just be a subject expert you must have a working knowledge of key management skills. You can download the eBook here This download includes: Urgency / Importance Grid Worksheet Successful Delegation SMART Goal Setting Worksheet Team […]

Top 10 Management Templates and Checklists

You no longer have to create your own template or wonder if you’ve thought of everything you need to do to perform a task. The knowledge you need is at your fingertips. You can download the eBook here This download includes: Workload Negotiation Template Prioritizing Personal Goals template Written Communication Checklist Prioritizing Tasks Template Successful […]

Coaching for Emotional Intelligence

By understanding the brain’s circuitry when it comes to emotional regulation, a coach can help someone notice habitual patterns of mindset, beliefs, emotional triggers, and behaviors that may be limiting growth. The emotional intelligence framework, paired with the guidance of a qualified coach, creates a transformative experience that can be applied in both personal and […]

6 Key Decision Making Techniques

The six key decision making techniques outlined in this resource bring structure to the decision making process. These techniques can be used in isolation or can be combined in order to make decisions in a rational way that can be justified later if this is necessary. You can download the eBook here It describes the […]

Team Leadership – Developing your leadership skills

This free eBook uses three real-life examples to illustrate how different leadership styles can be applied to suit different types of teams. You can download the eBook here You will learn: where transactional leadership will be appropriate and where it is counter-productive to the team’s objective. How transformational leadership can enhance motivation, morale, and performance […]